When you invest in Ford Premium Care, you expect peace of mind knowing your vehicle is protected. But do you really know what’s covered—and more importantly, what’s not?
Understanding the limits of your coverage can save you from unexpected costs and frustration down the road. You’ll discover exactly what falls outside Ford Premium Care, so you can avoid surprises and make smarter decisions for your car and your wallet.
Keep reading to get the full picture and take control of your vehicle’s care.
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Ford Premium Care Basics
Ford Premium Care provides extra protection beyond the factory warranty. It helps cover repairs and maintenance for your vehicle. Knowing what is not covered helps avoid surprises.
This guide explains key exclusions from Ford Premium Care. It focuses on what the plan does not pay for under normal conditions.
Ford Premium Care does not cover parts that wear out with use. These include brakes, tires, and wiper blades.
- Brake pads and rotors
- Tires and tire balancing
- Windshield wiper blades
- Clutch discs
- Bulbs and fuses
Regular Maintenance
Routine services remain your responsibility. Ford Premium Care excludes oil changes, filters, and tune-ups.
| Service | Coverage |
| Oil and filter changes | Not covered |
| Air and cabin filter replacement | Not covered |
| Spark plug replacement | Not covered |
| Wheel alignment and balancing | Not covered |
| Fuel system cleaning | Not covered |
Damage From Accidents Or Misuse
Ford Premium Care does not pay for damage caused by accidents or improper use. This includes collisions, fire, and vandalism.
Examples of excluded damage:
- Collision repairs
- Fire or flood damage
- Off-road misuse
- Neglect or abuse
- Unauthorized modifications
Non-ford Parts And Repairs
Repairs using parts not approved by Ford are not covered. Also, work done outside authorized service centers may be excluded.
- Aftermarket parts
- Third-party repair shops
- Self-installed components
- Non-Ford software updates
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Coverage Limits
Ford Premium Care has certain limits on what it covers. Knowing these limits helps you avoid unexpected costs. This section explains the main coverage limits.
Understanding these limits is important for planning your vehicle maintenance. It shows what is not covered under the plan.
Time And Mileage Caps
Ford Premium Care coverage ends after a set time or mileage. You must check these caps before using the plan.
The plan stops covering repairs after these limits, even if the issue is related to a covered part. This is a common restriction.
- Coverage usually lasts up to a specific number of years.
- Mileage limits vary but often end at a certain number of miles.
- Once you pass these limits, you pay for repairs yourself.
Component Restrictions
Not all parts of your vehicle are covered by Ford Premium Care. Some components are excluded from the plan.
Parts that wear out quickly or get damaged by normal use often are not covered. It is important to know these restrictions.
- Wear-and-tear parts like brake pads and tires usually are excluded.
- Damage from accidents or misuse is not covered.
- Some electronic components may have limited coverage.
- Regular maintenance items like oil changes are not included.
Wear And Tear Items
Ford Premium Care does not cover parts that wear down over time. These parts need regular replacement. Wear and tear items include brake pads, rotors, tires, and batteries.
It is important to know which parts you must maintain or replace yourself. This keeps your vehicle running safely and smoothly.
Brake Pads And Rotors
Brake pads and rotors wear out with use. They are designed to absorb friction and heat. This causes them to thin or become damaged over time.
- Brake pads thin down and need replacement.
- Rotors can warp or crack from heat and stress.
- Ford Premium Care does not cover these parts.
- Regular inspection and replacement are your responsibility.
Tires And Batteries
| Item | Reason Not Covered | Maintenance Advice |
|---|---|---|
| Tires | Wear from road use and tread loss | Check tread depth and replace when low |
| Batteries | Lose charge over time and age | Test battery health and replace if weak |
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Damage From External Causes
Ford Premium Care does not cover all damages to your vehicle. Many external causes can lead to damage that is excluded from the plan. Understanding these exclusions helps you avoid surprises later.
Some types of damage happen outside normal wear and tear. These come from accidents, weather, and other outside forces.
Accidents And Collisions
Damage caused by accidents or collisions is not covered by Ford Premium Care. This includes damage to body panels, glass, and mechanical parts caused by impacts.
- Crashes with other vehicles or objects
- Damage from hitting curbs or potholes
- Scratches and dents from accidents
- Broken windows or mirrors from collisions
- Damage from rollovers or flips
Environmental Damage
Ford Premium Care does not cover damage caused by environmental factors. These types of damage can be costly and happen due to nature or weather conditions.
| Type of Damage | Description |
|---|---|
| Flood Damage | Water entering the vehicle causing engine or electrical failure |
| Fire Damage | Damage from wildfires or accidental fires |
| Hail Damage | Dents and broken glass caused by hailstorms |
| Wind Damage | Damage from falling trees or flying debris |
| Corrosion | Rust or corrosion caused by salt or chemicals |
Maintenance Services Excluded
Ford Premium Care does not cover all maintenance tasks for your vehicle. Some routine services must be handled separately.
Understanding what is excluded helps you plan your vehicle upkeep better.
Oil Changes
Oil changes are not included under Ford Premium Care. You need to pay for oil and filter changes yourself to keep your engine running smoothly.
Fluid Top-ups
Ford Premium Care excludes topping up vehicle fluids. This includes:
- Brake fluid
- Coolant
- Windshield washer fluid
- Transmission fluid
You should check and refill these fluids regularly to maintain your vehicle’s performance.
Filter Replacements
Filter replacements are not covered by Ford Premium Care. This includes air, fuel, and cabin filters.
| Filter Type | Replacement Responsibility |
| Air Filter | Owner |
| Fuel Filter | Owner |
| Cabin Filter | Owner |
Modifications And Aftermarket Parts
Ford Premium Care does not cover damage caused by modifications or aftermarket parts. These changes can affect your vehicle’s performance and safety.
Understanding what is not covered helps you avoid unexpected repair costs. It also shows how modifications can impact your warranty.
Modifications
Modifications include any changes made to your vehicle that are not approved by Ford. This can be anything from engine tuning to suspension changes.
Ford Premium Care will not pay for repairs caused by these changes. This is because modifications can cause parts to fail or wear out faster.
- Engine tuning or remapping
- Changing suspension parts
- Altering exhaust systems
- Adding custom body parts
Aftermarket Parts
Aftermarket parts are not made by Ford. These parts are made by other companies and may not meet Ford’s standards.
Repairs caused by aftermarket parts are not covered by Ford Premium Care. Using these parts can lead to problems with your vehicle.
- Non-Ford replacement engines
- Third-party brake pads and rotors
- Aftermarket electrical components
- Non-original tires and wheels
Non-compliance Issues
Ford Premium Care offers extended coverage for many parts of your vehicle. Some problems are not covered if you do not follow the care rules. Non-compliance can lead to denied claims.
Understanding what is not covered helps you avoid extra repair costs. Issues caused by improper use or missed maintenance are common exclusions.
Improper Use
Ford Premium Care does not cover damage from improper use of the vehicle. Using the car for racing or off-road driving can void coverage. Also, modifications that affect vehicle parts are excluded.
Damage from accidents caused by careless driving or ignoring warnings is not covered. The warranty only covers defects, not user errors.
- Racing or off-road use
- Unauthorized modifications
- Damage from careless driving
- Ignoring vehicle warnings
Neglected Maintenance
Ford Premium Care requires regular vehicle maintenance. If you skip oil changes or ignore service schedules, coverage may be denied. Lack of maintenance can cause parts to wear out faster.
Repairs caused by neglect are the owner’s responsibility. Keeping records of all maintenance helps prove compliance and keeps coverage valid.
- Skipping oil and fluid changes
- Ignoring scheduled inspections
- Using wrong or poor-quality parts
- No maintenance records provided
How To Check Your Coverage
Understanding what is not covered under Ford Premium Care helps you avoid surprises. Checking your coverage ensures you know your benefits clearly.
There are two main ways to verify your coverage: reviewing your contract and contacting Ford support directly.
Reviewing Your Contract
Your Ford Premium Care contract outlines all coverage details. It also lists what is excluded from coverage.
- Look for sections titled “Exclusions” or “Limitations.”
- Check for parts or services that the plan does not cover.
- Note any conditions that might void coverage.
- Review the duration and mileage limits.
Contacting Ford Support
If your contract is unclear, contact Ford support. They can explain your coverage and exclusions.
| Contact Method | Details |
| Phone | Call the Ford Premium Care hotline for direct assistance. |
| Send questions to the official Ford support email address. | |
| Online Account | Log in to your Ford account to view your coverage documents. |
| Dealer Visit | Visit a Ford dealer to speak with a representative. |
Frequently Asked Questions
What Services Are Excluded From Ford Premium Care?
Ford Premium Care does not cover routine maintenance like oil changes, tire rotations, or brake pads replacement. It excludes wear-and-tear items and damage from accidents or misuse. This plan focuses on mechanical and electrical repairs only, providing limited coverage for specific parts and labor.
Does Ford Premium Care Cover Cosmetic Repairs?
No, Ford Premium Care does not include cosmetic repairs such as paint damage, dents, or scratches. It strictly covers mechanical failures and electrical system issues. Cosmetic damages are considered wear and tear or external damage, which are not part of the warranty coverage.
Are Tire Repairs Included In Ford Premium Care?
Tire repairs and replacements are not covered under Ford Premium Care. The plan excludes tires, wheels, and alignment services. These items are subject to separate warranties or service agreements and are considered routine maintenance or wear items.
Is Damage From Accidents Covered By Ford Premium Care?
Damage resulting from accidents, collisions, or misuse is not covered by Ford Premium Care. The plan only covers mechanical breakdowns due to normal use. Accident-related repairs require separate insurance or collision coverage.
Conclusion
Ford Premium Care covers many repairs, but not all. Wear and tear parts like brakes and tires are excluded. Routine maintenance such as oil changes is not covered either. Damage from accidents or misuse falls outside the plan. Knowing these limits helps avoid surprises later.
Always read your contract carefully before you buy. Understanding what is not covered saves time and money. Keep your vehicle in good shape with regular checks. This knowledge helps you make smart decisions about your car care.